Superior Lab Services LLC Privacy Policy
Effective Date: September 9, 2026
Superior Lab Services LLC respects the privacy of our clients, website visitors, and individuals who communicate with our business. This Privacy Policy explains how we collect, use, protect, and disclose information provided to us through our website, check-in forms, appointment systems, communications, and related services.
Superior Lab Services LLC may collect information that you voluntarily provide, including your name, email address, telephone number, appointment or check-in information, service inquiries, and other information necessary to provide requested services.
Depending on the service requested, additional information may be collected through separate secure clinical or administrative systems.
We may use information you provide to:
Superior Lab Services LLC may send text messages only to individuals who have voluntarily consented to receive SMS communications.
We do not sell, rent, share, or provide mobile phone numbers, SMS consent, or opt-in information to third parties or affiliates for marketing or promotional purposes.
Mobile information may be used by service providers strictly as necessary to deliver communications on behalf of Superior Lab Services LLC.
Message frequency varies based on your interaction with our business. For our post-visit customer-care program, clients generally receive no more than one follow-up message per completed visit.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP, call 803-608-8590, or email contactus@superiorlabservices.com.
Consent to receive text messages is not required as a condition of purchasing or receiving services from Superior Lab Services LLC.
Clients who voluntarily consent to email follow-up communications may receive customer-care messages, including visit follow-ups and requests for feedback.
Clients may request that these communications stop by contacting Superior Lab Services LLC.
Superior Lab Services LLC does not sell personal information.
We may use trusted service providers to support business operations, such as communications, scheduling, payment processing, or technology services. Information is provided to these service providers only as reasonably necessary to perform services on our behalf.
As stated above, mobile phone numbers and SMS opt-in consent information are not shared with third parties or affiliates for marketing or promotional purposes.
Superior Lab Services LLC takes reasonable administrative, technical, and physical measures to protect information against unauthorized access, disclosure, loss, or misuse.
General website and check-in communications should not be used to transmit sensitive test results, diagnoses, medication information, or other confidential medical information unless an appropriate secure system is provided for that purpose.
Superior Lab Services LLC may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Questions regarding this Privacy Policy may be directed to:
Superior Lab Services LLC
Phone: 803-608-8590
Email: contactus@superiorlabservices.com
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